Effective Date: January 1, 2026
Last Updated: September 1, 2026

This Privacy Policy outlines how Mc Electronics And Electrics ("we", "our", or "us"), located at Karakberia, Kotulpur, Bankura, West Bengal - 722141, collects, uses, protects, and discloses information gathered from users ("you") across our website (https://mc-electronics.web.app/ and https://mc-electronics.sumanonline.com/) and associated digital services.

1. Information We Collect

We collect personal information necessary to deliver our retail, repair, and online utility services:

• Personal Identifiers: Name, email address, phone number, shipping/billing address, and payment transaction details.
• Google User Data (OAuth): When you sign in using "Sign in with Google", we receive your basic profile information (Full Name, Email Address, and Profile Picture URL) provided by Google Identity Services to securely create and authenticate your account.
• Service & Order Data: Purchase history, repair status logs, digital recharge records, and support inquiries.

2. How We Use Your Information

Your information is used strictly for legitimate business operations:

• To authenticate your identity, provide account access, and maintain session security.
• To process orders, arrange local delivery dispatch, and communicate service/repair progress.
• To send essential transactional notifications, invoices, and password reset instructions.
• To provide customer support and resolve technical or billing inquiries.

3. Google User Data Protection & Non-Sharing Policy

We respect your privacy regarding Google user data:

• No Data Selling: We do not sell, rent, lease, or trade your personal data or Google user data to third parties.
• No Advertising Misuse: Google user data is never shared with third-party advertising networks, data brokers, or marketing platforms.
• Limited Use: Our use of information received from Google APIs adheres strictly to the Google API Services User Data Policy, including the Limited Use requirements.

4. Data Storage, Security & Retention

We implement industry-standard encryption protocols (HTTPS / TLS) and secure Cloud Firestore access control rules to protect your stored data against unauthorized access, loss, or disclosure. We retain user account information only as long as your account remains active or as needed to fulfill legal and accounting obligations.

5. User Rights & Data Deletion Requests

You have the right to access, update, or request the permanent deletion of your account and personal data at any time. To request account or data removal, you can:

• Manage your profile directly via the My Account dashboard.
• Email our dedicated support team at electronics.mcaudio@gmail.com with the subject line "Data Deletion Request". Requests are processed within 48 business hours.

6. Cookies and Tracking

Our website utilizes necessary session cookies and local storage to keep you authenticated, retain cart items, and provide smooth navigation. We do not use intrusive cross-site tracking cookies.

7. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please contact us:

Mc Electronics And Electrics
Karakberia, Kotulpur, Bankura, West Bengal - 722141, India
Email: electronics.mcaudio@gmail.com
Phone: +91 89261 71789